Exchange
We currently do not offer exchanges.
However, you’re welcome to return the item for store credits, which you can then use to reorder your preferred size or choose a different design.
Returns for Store Credit
We accept returns in exchange for store credits.
Please note:
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Store credits are valid for 6 months from the date of issue.
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Items must be returned within 7 days for local orders, starting from the delivery date.
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Returned items must be unworn, unwashed, and in original condition.
Ways to Return
Returns must be made within the specified return window, 7 days for local orders, starting from the delivery date.
Unfortunately, items returned after this period will not be eligible for return or exchange.
If you'd like to send an item back, you have a couple of options:
By Mail:
Kindly mail your return to:
- Location: 23, Jalan Raja Udang #24-07, The Arte, Singapore, 329216
To ensure your parcel reaches us safely, we recommend using tracked postage. Please note that we’re unable to take responsibility for lost items during return transit.
By Drop-off:
- Location: 23, Jalan Raja Udang #24-07, The Arte, Singapore, 329216
- Time: Weekdays (Mon-Fri): 10 AM - 6 PM
Important Notes
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We reserve the right to decline returns that do not meet our conditions.
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Returns processed for store credit are final.
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Orders made using store credits are not eligible for return or further exchange.
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Customers are responsible for return shipping fees. We recommend using a trackable service
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Once we receive your return, please allow 3–5 business days for processing and store credit issuance.
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Items must be returned in their original packaging (including tags, bags, boxes if applicable).
- Sale items or items purchased during sale periods are non-refundable and non-exchangeable.
- Backorder is non-returnable and non-exchangeable.