Order
Login Issues
- Click “Forgot Password” on the login page.
- A new password will be automatically sent to your registered email.
Discount / Promotion Codes
- Enter your discount code in the discount code box at checkout.
- Click ‘APPLY’ to see the updated total.
Order Confirmation
- An invoice will be sent via email once the order is placed.
- Check junk/spam folders if the email is not in your inbox.
- Orders are processed and shipped within 3–5 working days.
- No cancellations or changes are allowed once the order is confirmed.
Order Tracking
- A tracking reference number will be sent via email once the order is shipped.
Payment
- Accepts all major credit/debit cards.
- Payments are securely processed via Stripe.
- Orders are confirmed only upon successful payment.
- Unpaid orders will be automatically cancelled after 30 minutes.
- Aloradusk reserves the right to reject any orders at its discretion.